Ordering Help

Placing an Order 

Our website offers a convenient way to browse our products. We encourage you to contact us to place an order, however you can also begin the ordering process online. After you follow the steps below, a customer service representative will work with you to complete your order. 

Payment is not processed through our website. For full order/customer information, see Ordering Info.


Add Products to Your Cart

1)  Log in to your account. If you don't have an account you can register here.

2)  Once you've selected a product, use the drop-down menus on the product page to select Product Options*

3) Where applicable, click Choose file to attach artwork for personalization.

  instructions_options + art_file.PNG

4) Enter your desired Quantity (the minimum is shown by default)

5) Click Add to Cart**

instructions_quantity_add.PNG

 *Further specifications can be included in the comment box during check-out

 **Where indicated, any additional charges for Options will be reflected on the Cart page


     My Cart

         -  To change the product Quantity, enter the new quantity and click the arrows to recalculate the price

         -  To remove a product from your Cart, click the trash can 

         cartbuttons.PNG

  

 Preview Order/Check Out

6)  Once you are satisfied with the products you’ve selected, click Check Out 

7)  Since Shipping is not calculated online, click Select to continue. 

instructions_shipping_select.PNG

8)  Review the details on the Check Out page to ensure everything is correct.

  Please include any additional product/order specifications in the Comment Box.

  i.e.

  • Decoration (Club Logo, etc.)
  • Event Date
  • Custom Text
  • Additional Imprint Colours/Locations
  • *repeat order*

  instructions_commentbox.PNG

*Please note that for more complex orders, details can be discussed with a customer service representative.

 9) Click Check Out to submit your order.

 10) You will receive an e-mail notification with your order details. A customer service representative will contact you with a confirmation and any possible questions before processing the order.